by Eric Clemens | Aug 28, 2017 | VoIP
Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP system. Through ‘vishing scams,’ hackers can disguise themselves as bank representatives. They can convince your employees to provide confidential financial details...
by Eric Clemens | Jul 20, 2017 | VoIP
There are plenty of VoIP solutions available in the market today, but the two clear standouts are Microsoft’s Skype for Business and Google’s Hangouts Meet. Each product offers stellar voice and video conferencing features, and rich integrations with other apps. So...
by Eric Clemens | Jul 4, 2017 | VoIP
Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do...
by Eric Clemens | Jun 15, 2017 | VoIP
Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it...
by Eric Clemens | Jun 1, 2017 | VoIP
Amazon is setting its sights on the VoIP market again and will use its Alexa technology to launch a new phone system. Based on a new patent, users of Amazon’s artificial intelligence (AI) devices might soon be able to enjoy a smart speaker and phone in one. This won’t...
by Eric Clemens | May 17, 2017 | VoIP
With a quick Google search, numerous VoIP distributors instantly appear. The problem is knowing whether they will meet your business’s needs. To attract consumers, these professionals throw around superlatives such as ‘the best’ or...
