qwikster coming soonBack in July, movie-on-demand giant Netflix raised their prices setting their customers on a rampage and their stock prices into a free fall.  (Read the initial announcement from July here).  If you’re not familiar with Netflix, they’re a movie rental company which sends you your movies in the mail.  You can get as many movies as you want for one flat fee.  There’s no late fees so if you want to keep a particular movie longer than another that’s your prerogative.  Netflix also offers a streaming option where you can watch a (limited) portion of the catalog directly on your device (PC, TV, iPhone, etc.)  Essentially what Netflix did was split their pricing for the home DVD and streaming services, effectively doubling their rates.  This, naturally, upset quite a few folks which left the company with a slew of bad publicity and a customer base that was leaving in droves.

And today… Netflix has finally responded.  I received this email in my inbox this morning from Netflix co-founder and CEO Reed Hastings: Read the rest of this entry