5 Risks of Business Continuity Planning

Business continuity planning is imperative. Your service provider, tasked with looking after your company’s IT, may have kept your business up and running for years now. However, that kind of longevity in developing continuity plans can result in some providers overlooking certain issues.

4 Guaranteed Benefits of Web Monitoring

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, web monitoring reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or shopping sites by restricting access to them.

Higlights of the 2018 Apple WWDC

San Jose, California, recently hosted the 2018 Apple WWDC. Apple’s engineers interacted with the developers in attendance. Everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here! A More Personal and Faster iOS 12 Apple has focused on improving the […]

The Dangers of App Overload in Businesses

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees. In fact, a recent study shows that this costs more than companies realize.

How AI Improves Customer Service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.

Mobile Performance Management: Devices in the Field

Field workers. You see them every day. And you notice that they, too, use mobile devices. Now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field worker to perform and finish tasks on time, comes in.