4 Guaranteed Benefits of Web Monitoring

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Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, web monitoring reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or shopping sites by restricting access to them. Web monitoring software doesn’t …

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How AI Improves Customer Service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning …

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