by Eric Clemens | Mar 21, 2018 | VoIP
Call recording is not a new feature in VoIP. However, it’s one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. Improve customer...
by Eric Clemens | May 9, 2017 | Business
Good things come to those who wait, and this is especially true for small- and medium-sized businesses that plan on creating an eCommerce website. According to Vistaprint’s study on 1,800 consumers, 42 percent of respondents are “very unlikely” to buy from...
by Eric Clemens | Mar 1, 2017 | Windows
Microsoft has announced that it will bring back free Windows 10 upgrades, but on one condition: Only small- and medium-sized businesses that have previously passed on the offer are eligible. So if you or someone you know has declined Microsoft’s previous proposition,...
by Eric Clemens | Mar 3, 2016 | Virtualization
For the past year Strem Chemicals, a Massachusetts-based company which manufactures and markets specialty chemicals, has utilized virtualization. This process has seen them improve in several areas such as cost reduction and even disaster recovery. This is one of...
